Shipping policy

How to Order

Welcome to Vein ja Gurmee! Ordering from us is simple and straightforward. Please follow the steps below to place your order and arrange for delivery.

Step-by-Step Ordering Guide

1. Browse Our Selection
   - Explore our diverse range of wines, gourmet and other products. Take your time to read descriptions and choose the perfect options for your taste.

2. Add to Cart
   - Once you’ve selected your products, add them to your cart.

3. Checkout
   - Proceed to the checkout page. Here, you will enter your contact information and delivery address.

4. Place Your Order
   - Review your order and complete the payment process. You will receive a confirmation email once your order is successfully placed.

Delivery Information

- Delivery Timeframe
  - Standard delivery time is between 2-5 business days. In rare cases, delivery may take up to 30 days. We appreciate your patience.

- Personal Delivery
  - Our store owner personally delivers each order to ensure the highest level of service and care.

- Coordination with Clients
  - After placing your order, the store owner will contact you directly to organize a suitable delivery time based on your availability. We strive to make the delivery process as convenient as possible for you.

- Age Verification Upon Delivery
  - We strictly adhere to legal age requirements for alcohol sales. Upon delivery, the store owner will ask for identification to verify the recipient's age. We cannot complete the delivery without age verification.

Important Notes

- Contact from Store Owner
  - Be sure to provide accurate contact information during checkout. The store owner will reach out to you to confirm and arrange the delivery.

- Age Restriction
  - Products will not be sold to individuals under 18 years old. Age verification will be conducted at the time of delivery. Please have your identification ready.

- Communication
  - Clear and prompt communication is key. Please respond to the store owner's contact attempts to facilitate a smooth delivery process.

Contact Us

If you have any questions or need assistance with your order, feel free to reach out to us:

- Email: hilje@veinjagurmee.ee
- Phone: +372 56667701

Our team is available Monday to Friday from 11:00 AM to 8:00 PM to assist you.

Thank you for choosing Vein ja Gurmee! We look forward to providing you with exceptional wines and personalized delivery service.